I would think that if the actuator in the door was bad that the buttons would still work and lock unlock the rest of the doors.
Vw golf electric door lock problems.
The battery is likely dead and needs to be replaced but the remote s may also need to be reprogrammed to work.
The door lock works in only one direction.
I also went through getting a dea.
Common on many german cars.
Locks work from the switch but not the remote.
The door locks and buttons on the other 3 doors are all fine.
Seems to be a common problem.
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Here is a vid i made on fixing vw golf mk4 door locking mechanisms or rather replacing them.
If this happens the problem is with the remote.
Dawda the mechanic just a quick guide on this mk5 golf.
The lock unlock buttons on the same door don t work either.
The last problem is with the door lock indicator.